Return Policy

Warranty: The Company warrants that all M&W Traveler products (the "Product") carry a LIFETIME GUARANTEE for stitching, construction and hide quality. Hardware and Materials carry a 2 YEAR GUARANTEE from the initial date of purchase.Normal wear and tear is not covered by our guarantee. We do not cover product damage that may result from abuse or mishandling of the product. We also do not cover incidental or consequential damages, such as loss of the product or damage to the contents of the product. All shipping costs incurred in shipping Product to the Company for warranty repair will be borne by the purchaser.

The Company's sole liability and the exclusive remedy shall be, at the Company's option, the repair or replacement of the Product. The Company makes no additional representations or warranties, express or implied, regarding the Product and/or its use. By way of example, but not of limitation, the Company makes no representations or warranties of merchantability or fitness for a particular purpose.

THE COMPANY DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE PRODUCT.

Purchaser assumes the responsibility for the selection of the Product as being adequate for and appropriate for purchaser's purposes.

Returns: Except as set forth in the following paragraph, Product may be returned only upon issuance of a return authorization by the Company (a "Return Authorization"). Any return will be for credit or exchange. The Return Authorization must appear on all packages and paperwork in connection with such return. Product must be in new, saleable condition and must have been purchased within 30 days of the date of return. Issuance of a Return Authorization does not bind the Company to accept such return. Final decision shall be made after the Company has inspected the returned Product.

RepairsProduct not under warranty may be shipped to the Company for repair. The Product must be sent by freight pre-paid, and clearly marked "Attention: Service". Please include the nature of the problem along with contact information. If the Product is under warranty, include a copy of the receipt or invoice indicating date of purchase.